Kelly Ritchey-Davoren has had unusual – and unusually successful – practice as a culture-building leader. During one period as an operations executive at The Decurion Corporation (one of the most paradigm-shifting companies you’ve never heard of), she and her teams improved critical metrics while launching 5 new locations and prototyping a new culture that unleashed […]

Here’s a familiar puzzle, but with a surprising answer – an answer that points toward an essential ingredient essential, often overlooked, for launching a change effort. You probably know the instructions. Not long ago, we flashed them on the screen at a conference of leaders charged with leading a game-changing shift in how their company […]