“Permission to practice badly!” Creating culture through practice-in-action

Kelly Ritchey-Davoren has had unusual – and unusually successful – practice as a culture-building leader. During one period as an operations executive at The Decurion Corporation (one of the most paradigm-shifting companies you’ve never heard of), she and her teams improved critical metrics while launching 5 new locations and prototyping a new culture that unleashed […]

Speed PLUS depth: Action inquiry, leadership that transforms

A few weeks ago, I promised to return to explore Bill Torbert’s radical, useful thinking about fast and slow, speed and substance – and how to use a few seconds of conversation to propel deeply substantive action. Here’s part II of that series.  I’ll start with a story well-worth repeating, from the early pages of […]