How do I get them to LET GO? Launching organizational change

Here’s a familiar puzzle, but with a surprising answer – an answer that points toward an essential ingredient essential, often overlooked, for launching a change effort. You probably know the instructions. Not long ago, we flashed them on the screen at a conference of leaders charged with leading a game-changing shift in how their company […]

That was then, this is now

By being unrealistic and crunched for time, I recently discovered a new way to start a follow-up meeting. The session had been rescheduled several times. Stragglers were making us late and, frankly, I was getting irritated. Because I’m a champion eavesdropper, it was easy to overhear that the team’s memory of our last meeting was dim […]