How do I make sure they’re committed? Launching organizational change

Q: Why did so many dance with Matt? I learned about gaining commitment the hard way. (The same way I learn just about everything.) Some years ago, I had an inspiring vision for the work some of my colleagues and I were doing. Well, I was inspired. To communicate this vision, I rented an empty […]

Secret of the universe #456: Wholeheartedness. (Check Brené Brown’s TEDX talk.)

I’ve noticed something. There is a certain shared quality I’ve seen across several of the groups I’ve worked with lately: people learning to drop down into a difficult conversation in an open, clear, productive way; groups willing to take risks together as they take on a challenging task; and several simply excellent leaders of people. […]

Getting beyond yes

Often, when I ask clients how they make decisions, I hear, “Oh, we mostly use consensus around here.” Danger, Will Robinson, Danger! Eight times out of ten, these are the same people who also note that group decisions often get reversed, people say one thing and then do another, or that their team spins and […]

Your inner immune system

Imagine you have a colleague who gets all fired up around focusing more effectively on “the critical few.” He wants to clarify desired outcomes, delegate more, support small failures as learning, and challenge thought process and logic instead of details. Suppose he wisely recognizes that this behavior change will not only create value for his […]

Physical telephone

Recently, we did some exciting work with James and Athena Pond, whose Transitions Global has done amazing work around the world helping teen victims of sex trafficking rebuild their lives. In light of the seriousness of their mission, the following warm-up exercise that we used might seem silly or trivial, but we found it to […]