Find your everyday superheroes

Revenue was low. There had been layoffs, several rounds.  The industry everywhere was struggling. And morale? Really, really, really low. The executive team was working toward a vision they believed in, but engagement was slipping badly. They sat in a meeting, trying to figure out how to use next week’s all-staff retreat to boost morale […]

Another game that makes a difference: SuperBetter

Sometimes mystery shows up right in your hotel room. I was sitting in the Redwood City, CA Sofitel, going over the notes for a workshop on transformational conflict I’m co-facilitating tomorrow with my spirited colleague Nick Rothenberg.  I was thinking about the game we created this spring to entice a group of leaders to tackle huge […]

Secret of the universe #456: Wholeheartedness. (Check Brené Brown’s TEDX talk.)

I’ve noticed something. There is a certain shared quality I’ve seen across several of the groups I’ve worked with lately: people learning to drop down into a difficult conversation in an open, clear, productive way; groups willing to take risks together as they take on a challenging task; and several simply excellent leaders of people. […]

Your inner immune system

Imagine you have a colleague who gets all fired up around focusing more effectively on “the critical few.” He wants to clarify desired outcomes, delegate more, support small failures as learning, and challenge thought process and logic instead of details. Suppose he wisely recognizes that this behavior change will not only create value for his […]