The mind is divided in many ways, but one division that really matters for us as leaders is between rational and emotional systems. Think of these as a rider on the back of an elephant. The planful, analytical rider thinks they’re in charge. But the emotional system of the elephant is the power-pack for the journey. When these two disagree? What we discount as “lack of will” or “loss of self-control” is often the six-ton elephant charging in a different direction. Learning to engage the elephant is a must-have for new ways of working. Watch this video.