Ever start what begins as a reasonable political discussion with your parents… and 15 minutes later find yourself hip-deep in a mucky, confusing swirl, dreadfully off-topic and surprisingly upset? This doesn’t just crop up at the dinner table, on the telephone, or with your family. Sometimes it happens smack in the middle of your team’s […]

Often, when I ask clients how they make decisions, I hear, “Oh, we mostly use consensus around here.” Danger, Will Robinson, Danger! Eight times out of ten, these are the same people who also note that group decisions often get reversed, people say one thing and then do another, or that their team spins and […]

Imagine you have a colleague who gets all fired up around focusing more effectively on “the critical few.” He wants to clarify desired outcomes, delegate more, support small failures as learning, and challenge thought process and logic instead of details. Suppose he wisely recognizes that this behavior change will not only create value for his […]

Recently, we did some exciting work with James and Athena Pond, whose Transitions Global has done amazing work around the world helping teen victims of sex trafficking rebuild their lives. In light of the seriousness of their mission, the following warm-up exercise that we used might seem silly or trivial, but we found it to […]

Real-life example of showing – vs. telling – the value.

Welcome post introducing living experiment of blogging to create value but not distraction or noise – for readers or myself.